INFORMATION ON ORDERING

All prices on this website are in Euro and incl. VAT (MWST)

Attention: All products and prices listed on this website serve only as guidelines. Before a sales contract can be agreed, please contact us for exact information on availability and final pricing including shipping of individual items. Please do not transfer any money prior to confirmation of order. Thank you.

Accessories (cases, tippers, practice pad) are only provided together with drum orders through this platform.
For only-accessories-orders please visit our online shop www.hedshop.eu, all prices there are incl. shipping!

Unfortunately, it is not possible for us to welcome customers personally in our workshop. But we do our best to inform and advise cour customers via the "new media" like Email and Internet.

 

Delivery times:

Standard models like CoreLine, MOS2, RWE, EMsig, MONss are usually readily available.

Custom-made drums might have a long delivery time, as there is a waiting list. Depending on model and skin request it might take 3-18 month waiting periode. 
We are happy to reserve you a non-binding delivery date in up to two years in advance.

For currently placed orders the following completion dates (as of July 2020) have been defined:

Please keep in mind that this is a one-man business, and of course, I always try to keep delivery dates. However, even the smallest interruption (e.g. sickness, machine breakdown) can result in a delivery delay. Therefore, all delivery dates stated are target dates and approximate only, and I assume no liability if delivery is delayed.

Payment:

We only deliver for payment in advance. For custom drums the full purchase price will be required at least three weeks before agreed delivery date. For particulary complex or material-intensive orders also an idividual deposit will be charged which can not be refunded.

LEGAL NOTICE ON THE RIGHT OF REVOCATION

Right of revocation

You may revoke your Contractual Declaration within a 14 day period in text form (e.g. letter, facsimile, email), or – if the item is delivered to you prior to the end of the period – by sending the item back. The timely dispatch of the notice of revocation or the goods shall be sufficient for observance of the revocation period. The notice of revocation shall be addressed to:

Return address Germany:

Christian Hedwitschak, Bogenrieder Str.3 85254 Sulzemoos, Germany

Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Consequences of revocation

In the event of effective revocation, each Party shall return benefits already received and shall surrender any gains (e.g. interest) derived. If you are not able to fully or partly return the received benefits, or only able to return them in a condition of deterioration, you will be obliged to pay us compensation. In the case that goods are delivered, this shall not apply if the deterioration is exclusively caused by examining them – as you would in a store, for example. For the rest, you are able to prevent liability to pay compensation for any deterioration of the object caused by using it according to its purpose, by not using the object as your property and by refraining from anything that adversely affects its value. Goods suitable for dispatch as parcels may be returned at our cost and risk. Goods that cannot be dispatched as parcels will be collected from your address. Obligations to refund payments shall be fulfilled within 30 days. The payment period commences on the date of issuing your notice of revocation or of dispatching the goods, for us on the date of receipt thereof.

End of the notice on revocation

Platform of the EU Commission regarding online dispute resolution: http://ec.europa.eu/consumers/odr